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Author: Nancy Sandleback
More and more businesses, including archival institutions, have started to utilize recorded call answering systems. Such systems can be great —a positive experience for both the institution or business and the client or customer. Well, as much of a positive experience as dealing with software or trying to straighten out a billing error can be.
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How to Cite: Sandleback, N. (2006) “Call Answering Systems: "I'm Calling Youuuu"”, MAC Newsletter. 33(4).