Conference
Cultural Miscommunication and Conflict Management
Author
- Jessica Stolee (Iowa State University)
Abstract
This session will help participants understand cultural barriers to communication that may cause messages to become offensive or, even worse, discriminatory. This session recognizes the impact cultural diversity has on communication in the work place, in recruitment, and in retention of employees and students in higher education. Familiarize yourself with some strategies to reduce and prevent culturally mixed messages from becoming discrimination or harassment.