Article

The Impact of ISO 9000 Certification on Quality Management Practices in Thailand

Authors: Jai W. Hong (California State University, Los Angeles) , Satit Phitayawejwiwat (Advanced Info Service Public Company Limited)

Abstract

The overall objectives of Industrial Technology (IT) programs are to develop and prepare supervisors and managers for industry. The program should contain a component that leads to an understanding and awareness of the impact of quality management practices in order to survive in this competitive market. In IT programs that offer quality management courses as a requirement or an elective, it has become the norm to prepare industrial technology students for management positions after graduation. One of the most widely respected and recognized standard of quality management practices is ISO 9000. Many organizations have decided to seek ISO 9000 certification and the popularity of ISO 9000 has spread throughout the world since it was first introduced in 1987.

Keywords: management|manufacturing|quality|quality control|research

How to Cite: Hong, J. W. & Phitayawejwiwat, S. (2005) “The Impact of ISO 9000 Certification on Quality Management Practices in Thailand”, The Journal of Technology, Management, and Applied Engineering. 21(1).